Quality assurance in the automated evaluation of chamber of commerce and industry examinations

The large number of final examinations held every year create considerable organisational challenges for the chambers of commerce and industry and their examiners. In order to overcome these, automated procedures are also used for the marking of examination tasks which require defined responses. In their article “Error in the system – consequences of automated examination marking”, which was published in BWP 2/2018, Kaiser/Keup-Gottschalck/Labusch indicate that they believe there are shortcomings in this area. In this light, we take a look at the quality assurance process of the chambers of commerce and industry and at the benefits that are associated with machine examination marking.