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Socio-emotional demands in the everyday working lives of medical assistants

How companies providing training deal with this and the consequences for trainee satisfaction

Coverbild: Socio-emotional demands in the everyday working lives of medical assistants
Autor/in
Ausgabe/Jahr (Jahrgang) 2/2026 (55)
Seite(n) 33-36
Lizenz German Copyright Act
Sprachen
    englisch

Interpersonal interactions in the everyday working lives of medical assistants often impose high socio-emotional demands on them. In order to prevent overload and stress situations, medical assistants should learn how to cope with these requirements effectively whilst they are still trainees. The article uses a trainee questionnaire to investigate the extent to which companies providing training address the topics of interpersonal relations, good communication and dealing with emotions within the team, and the degree to which this correlates with training satisfaction.

Zitieren
BWP Zitierstil
Schnitzler, A., Tschöpe, T.; Ahmed-Lukombo, L.: Socio-emotional demands in the everyday working lives of medical assistants. How companies providing training deal with this and the consequences for trainee satisfaction. In: BWP 55 (2026) 2 , S. 33-36. URL: https://www.bwp-zeitschrift.de/dienst/publikationen/de/21052
APA Zitierstil
BIBB, B. (Hrsg.) (2026). Socio-emotional demands in the everyday working lives of medical assistants: How companies providing training deal with this and the consequences for trainee satisfaction. Bonn: Franz Steiner Verlag