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The growing complexity of processes and the increasing delegation of responsibility at skilled worker level mean that greater attention is being paid to encouraging the key cross-cutting competencies of collaboration and problem solving. The research project DigiDIn-Kfz2 is developing a procedure to measure the collaborative motor vehicle diagnosis process in order to understand the approach adopted by trainees when tackling work problems together. The objective is to use this as a basis for the creation and evaluation of learning videos which will support learners with collective problem-solving tasks.
