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What feelings do company-based trainers have towards dealing with the heterogeneity of learners?

What feelings do company-based trainers have towards dealing with the heterogeneity of learners?
Issue/Year (Volume) 1/2020 (49)
Pages 48-49
Language English

Although emotions play an important part within the scope of interaction between trainers and trainees, they are accorded very little consideration in practice and in academic research. This article highlights the feelings which trainers experience when dealing with trainees in increasingly heterogeneous learning groups.