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Socio-emotional demands in the everyday working lives of medical assistants

How companies providing training deal with this and the consequences for trainee satisfaction

Coverbild: Socio-emotional demands in the everyday working lives of medical assistants
Author
Issue/Year (Volume) 2/2026 (55)
Page(s) 33-36
License German Copyright Act
Language(s)
    englisch

Interpersonal interactions in the everyday working lives of medical assistants often impose high socio-emotional demands on them. In order to prevent overload and stress situations, medical assistants should learn how to cope with these requirements effectively whilst they are still trainees. The article uses a trainee questionnaire to investigate the extent to which companies providing training address the topics of interpersonal relations, good communication and dealing with emotions within the team, and the degree to which this correlates with training satisfaction.

Quote
BWP citation style
Schnitzler, A., Tschöpe, T.; Ahmed-Lukombo, L.: Socio-emotional demands in the everyday working lives of medical assistants. How companies providing training deal with this and the consequences for trainee satisfaction. In: BWP 55 (2026) 2 , S. 33-36. URL: https://www.bwp-zeitschrift.de/dienst/publikationen/en/21052
APA citation style
BIBB, B. (Hrsg.) (2026). Socio-emotional demands in the everyday working lives of medical assistants: How companies providing training deal with this and the consequences for trainee satisfaction. Bonn: Franz Steiner Verlag