Language, culture and communication in training

When working with refugees and trainees from a migration background, an examination of language, cultural and psychological aspects involved in day-to-day interaction is useful for responding to difficult situations appropriately. As part of a BIBB project funded by the Bundesminsterium für Bildung und Forschung (BMBF) [Federal Ministry of Education and Research], the Office for Transitions to Training and Work (überaus) at the BIBB is currently developing a qualification concept for company-based trainers in collaboration with the Wiesbaden-based training provider Fresko which extends beyond mere language awareness and combines the acquisition of specialist knowledge with the shared reflection on personal experiences and evaluations. The article presents the background, objectives and conceptual foundations.