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Dialogue between humans and AI – a conversation analysis approach towards unlocking areas of potential for augmentation and automation

Coverbild: Dialogue between humans and AI – a conversation analysis approach towards unlocking areas of potential for augmentation and automation
Author
Issue/Year (Volume) 4/2025 (54)
Page(s) 11-15
License German Copyright Act
Language(s)
    englisch

This article investigates whether the conversation analysis technique recently adopted in labour market research can be transferred to education and training-related tasks. The general principle is guided by the self-determined role of learners. An exploratory empirical pilot study involving students at a business school is analysing the areas of potential for augmentation and automation offered by AI in the solving of complex tasks. The results show that this methodology is can also be used in an education and training context and that it can deliver valuable findings for AI-aided learning processes.

Quote
BWP citation style
Seufert, S.; Rohwer, K.: Dialogue between humans and AI – a conversation analysis approach towards unlocking areas of potential for augmentation and automation. In: BWP 54 (2025) 4, S. 11-15. URL: https://www.bwp-zeitschrift.de/dienst/publikationen/en/20783
APA citation style
Seufert, S. & Rohwer, K. (2025). Dialogue between humans and AI – a conversation analysis approach towards unlocking areas of potential for augmentation and automation. BWP 54 (4), 11-15. https://www.bwp-zeitschrift.de/dienst/publikationen/en/20783