Competent action in non-routine situations

Studies on workplaces in chemical and pharmaceutical production

Coverbild: Acting competently in non-routine situations
Issue/Year (Volume) 4/2023 (52)
Page(s) 52-55
License German Copyright Act

Although chemical and pharmaceutical production is highly automated, malfunctions and disruptions frequently occur. Competent action on the part of skilled workers is particularly relevant in such situations in order to avoid or mitigate any negative consequences. Which competencies are relevant in this context, and what can be done to support competent action? This article addresses these questions and concludes by setting out the possible implications for the initial and continuing training of skilled workers.

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